Prices
All prices are quoted inclusive of GST and are shown in Australian Dollars (AUD). When paying online via paypal, currencies will be automatically converted to Australian Dollars. If you would prefer to pay via post - we accept Western Union and Australia Post money orders only. Please note: Postal orders will not be processed until the money order has cleared. International money orders (Western Union Only) must be completed in Australian Dollars and include all postage costs.
Delivery of goods is additional to the listed prices. Most of our items will ship via Australia post. A shipping calculator has been provided to help customers figure out the shipping costs to most areas around the world.
Delivery Conditions (Australian Orders)
Delivery fees are non-refundable. All parcels are registered with Australia Post. If you are not available to sign for your package at the delivery address provided, you will be required to collect and sign for your parcel at Australia Post.
We aim to deliver all packages to Australian metropolitan areas within 5-7 days. However, if an order is received on a weekend or public holiday, or if you live in a remote or regional area, delivery may be delayed. If you are unsure of the status of your order, please email us at: sales@hellsblankets.com
Returns and Refunds
1. Your refund rights.
Please choose carefully. You are not entitled to a refund if you simply change your mind or make a wrong choice.
You are entitled to a refund if the goods you buy:
- Are defective (defect not caused by you)
- Don’t match the description
- Don’t do what they are supposed to do, or what we said they would
- We will be happy to exchange, credit or repair the goods.
This refund policy only applies if you return the goods within a reasonable time (14 days) and can prove that they were purchased from us, by way of presenting the receipt received with your parcel.
Please keep the receipt you receive with your parcel for reference purposes.
2. How to return an item(s).
- Place item(s), along with the receipt you received with your parcel in a new secure package.
- Please indicate the reason for the return.
- Please also include a name and daytime contact phone number.
- Send the returned item(s) to Hells Blankets, 4 Bellarine Hwy, Newcomb, Victoria, Australia, POST CODE 3219
- Goods must be returned unused within 14 days of original purchase, in their original packaging, with all swing tags attached.
- Hells Blankets will credit your original method of payment.
- Hells Blankets will contact you to finalise the transaction.
- Postage is not refundable.
- Postage for return of product is at customer expense.
Exchanges
1. Exchange Policy.
Hells Blankets will happily exchange an item(s), if the goods are returned within 14 days of initial purchase, and proof of purchase is presented, by way of presenting the receipt received with your parcel.
2. How to exchange an item(s).
- Place item(s) to be exchanged, along with the receipt you received with your parcel in a new secure package.
- Please also include a name and daytime contact phone number.
- Please indicate the reason for the exchange.
- Please indicate the product you wish to receive in exchange for the item(s). Please check the online store for current product availability.
- If there is a difference in the total purchase cost, the difference will be billed / refunded accordingly.
- We will contact you to finalise the transaction.
- There is a $12.50 postage and handling fee for redelivery within Australia.
- Original postage is not refundable.
- Postage for return of product is at customer expense.
Disclaimer
Hells Blankets and its employees and agents expressly disclaim all and any liability to any person in respect of anything and the consequences of anything done or omitted to be done by any person in whole or partial reliance on all or any part of the information accessed at or through this site.
The materials provided at this site (and any links from this site) are provided “as is”. To the maximum extent permitted under the law, Hells Blankets makes no representations or warranties of any kind, either expressed or implied, including (without limitation) warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Hells Blankets does not warrant the accuracy and completeness of information accessed at or through this site. The materials at this site may be out of date, and whilst Hells Blankets will make every endeavour to ensure the accuracy of information and materials, these are subject to change without notice.
Limitation of Liability
To the maximum extent permitted under the law, in no event will Hells Blankets and its employees be liable for any damages whatsoever (including, without limitation, direct, indirect, punitive, special, consequential damages, lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this Site, any web sites linked to this Site, or the materials or information contained at any or all such sites. If circumstances arise where you are entitled to claim damages from Hells Blankets notwithstanding the provisions of these Terms, our liability to you for the aggregate of such claims (regardless of the basis on which you are entitled to claim from us including, without limitation, negligence) is limited to the provision of the services again or the cost of providing the services again (at our election).
Downloads and Security
Hells Blankets cannot and does not guarantee or warrant that any files available for downloading through this site will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. You are solely responsible for ensuring that you have in place appropriate procedures for the backing up and restoration of your data.
Copyright Information
Hells Blankets owns and retains the copyrights in the materials found at this Site (but not materials accessed at other sites from this Site). You may download, view and print materials from this Site subject to the following: (1) the materials must be used solely for personal, informational, non-commercial purposes’ and (2) the materials must not be modified or altered in any way. Except as expressly provided herein, you must not use any materials from this Site in whole or in part without the prior written permission of Hells Blankets. If you breach any of these Terms, your authorisation to use this Site automatically ends and you must immediately destroy any downloaded or printed materials.
Applicable Law
This Site is administered by Hells Blankets from its premises in Victoria, Australia. These Terms shall be governed by and construed in accordance with the laws of the Victoria, without giving effect to any principles of conflict of law. Any legal proceedings arising out of or in connection with the use of this Site must be commenced in the appropriate court in the State of Victoria. If you use this site from locations outside of Victoria, you are solely responsible for compliance with your local laws.
If any provision of these terms is unlawful, void or for any reason unenforceable, then that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of any remaining provisions. Hells Blankets may revise these Terms at any time by updating this posting.
